customer service at Bell Mobility is virtually non-existent!
My latest communique with Bell has been so dramatic (or shall I say traumatic) that words and space cannot permit me to fully describe the incompetence of Bell Mobility representatives/service that I experienced. Aside from wasting my time and energy, I was disconnected serval times and passed on from one rep to another like a hot potato to only receive condescending, illogical, and incomprehensible 'scripted' comments from representatives. No longer can Bell rest on their laurels; fortunately (and finally) laws are slowly being enforced to diminish the 'monopoly' Bell has once enjoyed. Bring on competent competitors and show Bell Mobility how it's suppose to be done!

Posted By: LuLu_B. (69.158.111.×××), on Tuesday, May 01, 2007

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No client care
This service is ridicules. One month after receiving my samsung phone I started receiving dropped calls,no service. The phone was returned for repair several times to no avail. I argued with the Bell representatives for a new phone and even emailed bell mobility Re:the problem. This has been on-going for 2 years now with this crappy phone and now I have switched to FIDO. They gave me a free phone and $150.00 credit to get me out of my bell contract. This is what I call service. Been 2 weeks now, the service is excellent...and no dropped calls. The reception on my SONY phone is awesome...thank you FIDO, so long Bell. P.S. seens i have left Bell, I received a letter from the Vice-President of client care Cameron McCuaig begging me to return to a better service than I was receiving and he was to give me exclusive offers. Well you guessed it, NO RETURN PHONE CALLs!

Posted By: Sharon_Mannella (24.150.91.×××), on Thursday, March 01, 2007

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