My husband & I have always ordered coffee,(especially every Sunday coming home from church) at the Burger King Restaurants for many years. A few months back, we noticed the coffee had changed in taste and ask the server what happened (noticed this the time before also) and was told to speak to the manager which we did and asked him the same question. He informed us that your company had changed the coffee from where you had been getting it to now Seattle's brand. Oh, my, what a mistake you have done. It is terrible! and we have not gone back for we loved your other brand and ordered it with our meals. I do miss your other kind of coffee-please bring it back!PLEASE! We aren't the only ones that miss it because I have mentioned this to others and they have expressed the same views. Sincerely, Denise from Boardman

The new Starbucks coffee is a poor substute for the previous brand. I have tried the coffee in Keyser, WV (the latest today). Threw the whole cup out, and in various Ohio locations. Please change back!!

I am so surprised to read these bad reviews about BK. It is and always has been my favorite fast food place to eat. Nothing but FAST service, and super curtious workers. I guess those other franchise owners don't care about their restaurants--really too bad--I am so shocked I don't know what to say!!! I know the ones in South Paris and Skowhegan Maine and the few others in nearby towns are all terrific!! If they make a mistake, they bend over backwards to make it right and apologize many times. As far as I'm concerned--hats off to Burger King--at least the ones in MAINE.
s

I quit going to burger king in Lake Jackson Tx because the workers just stand and talk and don't help the customers and the place is not very clean. If you check there business right now its not good. Just a few cars there at lunch time. The other fast food restaurants are very busy.
You are loosing business there. You lost me and many of my friends. Thankyou

Operating hours for your outlet in Happy Valley/Goose Bay are so inconsistent. When you feel like having BK its closed. You just never know when its open.

I have been growing concerned about the violence depicted in the Burger King commercials, of late. Last night was the last straw. The King, wearing a hoodie, breaks in and steals the Egg McMuffin recipe. As I sat there watching with my 8 year old, I had to explain that the reason we would no longer be going to BK is because the King is a criminal and we cannot support such behavior. Really folks, just because crime is rampant in our society, do you really think that what our kids need is to see a fictional character that they admire perpetrating violence against others and committing crimes???

i was short changed $ 6.54 and [ richard ] asst manager ??. would not listen to me i am 72 yrs old and am living on a tight buget i had just come from the bank where i withdrew $20.00 and i handed him the money . he would not look at my withdrawel slip , it was date and time stamped. was 4min from bank to B .K so i got short changed my meal was cold after about 20 min of pleading my case ,,, it was all the money i had on me and he got it all i was going to get gas with the $5.00 change so store #5173' i will never return ' and a very fine way to trear a senior citizin i am going to complain to co op in miami . so i say good by ,short change,cold meal, good by burger king, LONGHAUL

KEEP THE COMMERCIAL ABOUT YOU'RE BURGER IS BIGGER. GET RID OF THE COMMERCIAL WITH THE DUDE WITH SMALL HANDS, PEOPLE ARE IGNORING THE COMMERCIAL BE AUSE IT'S GROSE. DO YOUSELF A FAVOR AND DUMP THE HANDS COMMERCIAL

BurgerKing,Geogetown,Ohio.If you do not want a good hambuger,go to geogetown,Ohio.They give you the burger with hardly any thing on it.I stop in there every Wed.night.I get 2 woopers.On 10/28/2009,I stopped,got 2 woopers,got home &found out the bugers did not have what they were supposed to have on them.The people that worked there,act like they were ready to go home.So I guess I will have to go some where else.

Why do the 'kid's meal' consumers need to know about "booty is booty"?
I also don't think the "big bucking chicken" commercial was appropriate.
They know what they are doing, and they think it's funny doing wrong.
I like flame broiled, but after over 30 years of going there, BK has crossed the line of decency, and WE are never going back...

At 59 yrs. old and most of my life going to Burger King I am done. They have the worst policy on coupons I have ever found. They tell you that with this coupon if you buy a meal you can get one free.
Not in Oregon, They will not let you by a breakfast value meal and get the coupon for the sandwich. They say that you have to buy ONLY the sandwich to get the free on.
If you buy the lunch or dinner value meals then it's ok, they will allow you to get your free food.

i join in bk 10th june2005 in uae. but when i plan to quit the job 9n 10th oct 2008. the manangement from uae made me to pay around 3000dhs saying that i did not complete my 3yers contract. but i dont understand wt this contracet is. company has to pay usafter completation 22 months,45 days pay and air ticket, since i dint tke vacatation for so long, when when i had emergency when i really needed money.company mady me to pay them back or iwould not realeased to come down back to india. this is really shocking from big management team. batch no 1882bk uae

We went to the Burger King on Grantline Rd in New Albany Ind at around 4 o'clock on Oct 26,2009. We ordered a jr Whopper double Cheeseburger 2 teas and an order of fries. The order wasn'tright so my husband went to the counter and said this is a single cheeseburger not a double as ordered the attendent was mean and the made him wait for his cheeseburger.I meanwhile saw the attendents making faces and not acting very nice to a 61 year old man. Rest assured we will never frequent bk again. Mrs William Linne

in cleveland MS, the burger king is a terrible. today i ordered in the drive -thru, and when i got to the window to pay, after 10 minutes of waiting, the worker told me the price and then took my debit card, then she asked "you ain't got no cash" , no that's why i gave you the card, she so "well uh, da credit machine don't work today", then she turned around, still with my card in hand, and yelled out my order and said to throw it to the side, "cuz i ain't gonna get no food" . Not once has she said to me i am sorry for the time you have wasted, but we are unable to process your order due to the machine being down, then she began to say "uh uh, something ain't right here, she ain't getting no food, and the car that just left didn't get to get food either", still with my card, she finally swipes my card, and walks off again and when she comes back, i said well ok give me my card and i will go somewhere else, that's when it got crazy, she says "well if you gonna be rude, and say it like that then i ain't gonna try and helps you no mo', naw uh uh, yous done gone and made me.. finally after asking for the manager, a lady comes to the window, worker still mouthing off, i ask the manager to give the cancelled ticket from the girl swiping my card, the manager could not get the girl to calm down , finally i had to just drive away. yep your way...huh burger king...

I was in the store today . My husband ordered a #2 an I ordered a #1
The bread that the meat was on was flat and soggy, fries and top of bun was very cold. Took it back and they said they would remake it. was less than 4 minutes and we had them again. same thing so we took the bread off and began to eat it. the meat taste like it had filler in it . I am all my friends an putting it on the enternet.not to eat their.
It was a wast of my money. which i couldn't afford. We are senors up in years.the last time i was their wasn't good either, but thought i would try again. I did get a senor dis count but not this time.
Patricia Fraser

Since the sale of the Burger King franchise back to the corporate several minor changes have been been taken place. Removing salt and pepper shakers, the napkin dispensers and other things may seem trivial in nature. Those items along with the removal of the two free daily news papers has irritated many of your loyal customers, including me.
The Burger King is #3939 (Omaha & Iowa locations) Martin Richards

I will never purchase food from ANY Burger King again. I can't believe that showing a son KICK his Dad has any merit. What are you trying to teach our kids, my grandkids. I am telling everyone I meet about this "Tasteless AD." I can't believe you have lowered your standards in commericals-does this apply to your food tooo???

Now we are telling our children that kicking one's father in the shins is an acceptable form of greeting? AND, please tell me what that disgusting behavior has to do with selling "apple fries"? Either I'm very stupid and so are all my friends and aquaintances whom I have polled, or your commercial only provides our children with yet another violent role model, because not one person I asked gets it. What are your ad men thinking? or maybe the newest show on TV has it right: "MAD MEN"

The latest commercial BurgerKing has out is setting a poor example for our children. The young King comes into the room and kicks his father to get the "new" apple strips. WOW.
Yet the commercial ends by saying they carry "Kid Friendly Meals".
What about "Kid Friendly Commercials"?

I am an employee and I want to request direct deposit be made available to all crew who want it (not just mgr.s) because strict paydays on the 5th & 20th each month means we get our checks sometimes on a Sunday. The A.T.M.,s will give you a (courtesy) $100.00 and you have to wait until Tuesday for the rest. My D.M. said that the service was taken away because an employee complained about the service when their bank kept a few of the employee's paychecks to pay the bank back for the insufficient funds the employee had racked up. The employee would have had to pay the bank back any way or face theft charges. I think what goes on between an employee and their bank is between the employee and the bank. Besides that employee may have had the same problem as far as infficient funds if they had deposited cash the same day as the direct deposit and still had to pay them back.

Usually I get grat service from this Burgerking, but today, June 13, 2008, the management was in an ATTITUDE. It appeared that there was 3 managers and very little staff. They even refused the coupon that I had from a recent survey. but were still using the coupon receipts. I will never go back there until you change the staff and management.

i recewntly went to burger king and was shorted 20 dollars. I called the cashier and told her i was shorted, she saiud her drawer would not be pulled until the afternoon. I called again in the evening- no information. So i called the next morning and guess what!! Her drawer was fine! HMmmm Of course it was she took my 20 bucks!! I will never go there again. Store number6186 aurora indiana!111

I went into a Burger King near my home town Corinth Texas store #12076.
I presented my order and with three people each with special request. I went to the window where John Paul was taking money. Out of respect and politeness I offered a light hearted apology for "being difficult" the responce I got was "Yes you were" Are you kidding me? I at first thought he had a dry sence of humor. I commented "Bad Day"? I got a very rude look and head nod I then got PO'd I said you really don't need to be rude I got "Yeah" I then said "pretty polite aren't we". I got an affirmative "Umm Hmm" I then requested the Manager and my money back Good thing I was at the drive through. I will definately not let this die my next stop is the BBB.

How can a place with such a large corporate holdings be in such disrepair? When I walked into the local burger king I was told that the broiler was not working but could have ordered chicken. they need to make absolutly sure that these things are operating when they open.

I HAVE BEEN A LOYAL CUSTOMER FOR YEARS. I ALWAYS TELL PEOPLE THAT BK IS MY SECOND FAVORITE RESTARAUNT. SUNDAY 5/2/10 IAS IN ORDERED CHICKEN CRISP AND WHOPPER. I WAITED 5 MINUTES AFTER MY ORDER WAS IN THEN THE LADY ASKED ME TO DRIVE AROUND TO THE WALK IN DOORS THEYED WOULD BRING OUT MY ORDER. 13 MINUTES LATER NOBODY SHOWED. I LEFT , I WAS LATE ALREADY. SO 18 TO 20 MINUTES AND NO FOOD. THIS IS THE SECOND TIME IN TWO MONTHS. I AM SORRY TO SAY I WONT GO BACK TO BK. THIS WAS THE ONE IN EAST ST CLOUD MN. VERY DISAPPOINTED ERNIE

I went to a Burger King in Oakland California in the fruitvale district. I ordered a Bk Fish Sandwich to have my way I told the cashier how I wonted it fixed I said I would like to have extra tomatos,pickels,lettuce and mayo with no tarter sauce,with a large onion ring, after ordering at 14:19 and waiting 45 minutes everything was fixed incorrectly and EVERYTHING WAS COLD, they were very rude and unresponsive when asked question like they did not understand which most of the spoke in spanish and not in english. I think burger king is the worst fast food restaurant there is. And they need to have better training for there employees as far as customer service and serving people cold food because there is nothing worst then having cold french fries and onion rings let alone a sandwich.

your tv add is disgusting , using profanity in your comercial.
i thought you ran a family resterant.your compatition don't
seem to need to stoop so low to get customers in.
my next email will be to every tv station that runs your add.

burger king store #6434, not only was this store filthy, the staff was extremely rude and unprofessional, it's a good thing this store is on a major travel route to south FL. because if it were dependent on local business, it would no longer be in business, I advise everyone to avoid the store at the fort pierce travel plaza on the FL. turnpike.

DO YOU KNOW THAT THE WORD FREAKEN ON THE NEW COMMERCIAL IS VERY BAD
WORD,IN GERMAN IT MEANS F""CKING. SO THEY NEED TO STOP THAT COMMERCIAL!!!

I'm commenting on a television commercial for Burger King I saw last night. It used the word "freaking". Very poor decision for Burger King to make. What does this tell our children? Everyone knows freaking is just a substitute for "fu_ing"; you might was well have used the original word. Television is getting worse and worse in its choices of foul language, but a national chain like Burger King should know better. It's an attention getter and nothing else. It sounds to me like it's time for the CEO and whoever authorizes such language to step down. Burger King ads are very child oriented; such behavior is inexcusable. I, for one, will not spend my money with you until this commercial is removed; I hope others feel the same. Burger King should review all its commercials and drop foul language and any violence. Feel free to contact me; I would be more than happy to review your commercials from a reasonable point a view; probably at a far lower salary than you paid the person(s)responsible for this fiasco.
S. Smith - former Burger King customer.

I am amazed that a business aimed at families will stoop to using sexual contect to sell your food. I am offended with your hot tub comercial and will skip eating at your establishment until I deem it to be aimed at people like minded. Shame on you...!!!
Gail