crosswinds.net
Crosswinds.Net - Web Hosting Reseller Domain Name Ecommerce cPanel
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crosswinds.net - Website Reviews and Testimonials
The views expressed here are those of the author and do not necessarily reflect those of XOM Reviews, the owners, staff, or anyone except the author.
Review Distribution
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I know very little about making a website and when I emailed them questions Jenn answered very quickly and got me going in the right direction.
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I don't know how anyone can claim these folks even have customer service. They're great so long as you pay your bill every month and don't need or want anything. Customer service is non-existant.
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Getting answers to my questions took forever and they never failed to treat me like a three year old. Customer service skills definitely need some work.
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Not the worst provider we've used, buy a far cry from the best.
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Nothing to offer that you can't get from a million other providers for a lot less.
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But far from the best too.
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In most cases, like customer support mostly, they're nothing even good
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I have a dozen hosting accounts with all kinds of different providers, and Crosswinds is about average. There are better services available for the money, and some worse ones too.
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I have accounts with other providers that are much better for the money.
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Everytime I called tech support I had to explain to them what I was talking about. Not very knowledgable people if you ask me.
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Are we all talking about the same provider because my experience with crosswinds was nothing short of a disaster.
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...other hosts! This is without a doubt the best host I've ever had in all my years on the net. Sure, there are problems occasionally, but they admit to them and get them fixed pronto when they happen! Jenn knows my name - she even knows I have kids, and always asks about them when I write in. That blows my mind. I seriously feel like I'm writing to a friend when I email her. There are bigger places out there. There are no better places out there. You won't do better than Crosswinds.
Sean Morrow |
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I personally have mixed reviews for crosswinds. When it comes to what they offer you.. I'd give them a 5 star review. response time for problems... 1 star. so I'd give them 3 stars in general..
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Have you ever paid for a service and feel you'r not welcome?? Well this is surerly non the case here at Crosswinds and believe me.... I challenge Jenn and Tony more than once!
But always got treated bejond support, I really got the feeling that there are friends over there looking after me (and my mess-ups). Let me take this opportunity to THANK them! Mauro Zaccaria |
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We've been together for seven years now, through the early growing pains and server changes, through 9/11 and all that came with it, and Jenn and the fine volunteers of the CW Cadre have taught me so much, in the process of answering my "stupid questions" -- promptly and with endless good humour and helpfulness... Oh, if only every business (online or off) had the same fine approach to customer service that Crosswinds does!
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I've been through several hosts in the past but have not changed once since I joined Crosswinds back in...geez, when was that...'98? '99? Anyway, its been awhile.
Every time I have a question whether seemingly stupid or not it is treated like any super important question. Jenn Callum is always very quick to respond and does so completely and professionally and with something you don't get too often from anyone anymore...friendliness. She is SO friendly its like emailing a buddy to ask a question. I don't have any interaction really with the rest of the team but undoubtedly they are doing a fantastic job or all of us that are current subscribers wouldn't be so pleased! GO CROSSWINDS, YOU ROCK! Mike Donley Columbus, OH |
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I have worked with Tony and Jenn for several years now and they are both great individuals, very dedicated and technically excellent. They are always ready to help out with problems and make suggestions. The improvements they have made to crosswinds over the years is incredible.
I hope they keep up the good work and only wish the spammers, etc. would leave them alone and make their life easier. A lot of the work they must do is cause by these creeps. Wayne |
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