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WWW.CROSSWINDS.NET - XOM Overview
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WWW.CROSSWINDS.NET - Reviews & Testimonials
The views expressed herein are those of the author and do not necessarily reflect those of XOM Reviews
 No communicationI've used them for many years. Their tech support has always been very helpful and answered all my questions. Compared to other hosts that I use, I think they give you alot for your money. But, and it's a big but, when your site goes down you are left completely in the dark. They should at the very least send out a quick email stating what the problem is and give an estimate on how long the problem will take to fix. My site has been down for most of the day and I've heard nothing. It is extremely frustrating. Posted By: oldcupid, on Monday, October 13, 2008 |
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 Regular downtime, worst webhost everCrosswinds are the worst webhost ever. They have been around for a decade and are known in the industry for dubious tactics. For example, they had a free hosting service 8 years ago on which they promised "never" to place any ads "ever" and yet they did. It was a common 'bait and switch' trick. Then they closed down the free hosting service and forced people to take out paid hosting. They have suffered regular downtime and lost thousands of people's websites (search online to see what I mean). Do your research and avoid this dodgy company! The amateur look of their website is reflective of how poor the service is. Posted By: dannyjones, on Saturday, August 23, 2008 |
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 I've stuck with them because they've stuck by me.I've been a Crosswinds customer for longer than I can recall. Their customer service through the years has been beyond outstanding. When I come to them with a question or request, they are eager to help and always respond with a friendly, helpful attitude, something which is too seldom seen these days. On the rare occasion when there is a problem with the service, they usually know it before I do and are already working on a fix. While I've occasionally seen cheaper deals elsewhere, I've not been tempted by them. Crosswinds feels like home, the staff like family ... there's no reason to go anywhere else. Posted By: Bonnie, on Saturday, August 25, 2007 |
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| Nice and friendly I know very little about making a website and when I emailed them questions Jenn answered very quickly and got me going in the right direction. Posted By: Alice, on Wednesday, July 04, 2007 |
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| Love Crosswinds Even if they have a problem - and all hosts do at times, for whatever reason - they address it immediately, and inform their customers. Whenever I have any issues at all, they come through for me right away to fix them or tell me what I've done to cause them so I can fix them (I'm no tech head) and I've even required some handholding at times, and Jenn or one of the Cadre people are ALWAYS there to do that for me with a smile. You can't please everyone all the time, but in my personal opinion, Crosswinds is the best host out there. You can't beat "old fashioned" good service. I won't be going anywhere, they have my business for as long as I'm online. Posted By: Steven, on Thursday, June 21, 2007 |
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| The other Crosswinds? I must have been using the other Crosswinds, either that or you people don't know if your website is live or not. We experienced downtime in hours almost every month, and when your website is down, an email address to write to just doesn't cut it. Posted By: Dan, on Friday, May 04, 2007 |
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| Crosswinds has been very good I have had an account through Crosswinds for about a year and have been very pleased with the service. There has been three times that I needed to contact them and have so far always been able to get someone fairly quickly. By looking at the other reviews it would appear to me that someone got upset and then got his buddies to post a bunch of bad reviews. If you are looking for a company for hosting then I do recommend Crosswinds. Another reviewer said there is no phone number, I don't know if there is or is not a phone number and I personally don't care... this is a web based company so contact them with e-mail! As for price, Crosswinds is comparible. I have found one other company that provides more disk space for the same amount of money, but the service isn't as good. Of course, as time goes on and as disk space gets cheaper I would think Crosswinds will reflect this (hint hint). Again, I am very pleased with the service and the uptime on the account is very good. www.scottfam.us Posted By: John_Scott, on Tuesday, April 03, 2007 |
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| Companies do not have to big to be good. I have been using Crosswinds for over 4 years, and have been very pleased. I was tired of outages, and no word from the provider. With Crosswinds, you hear about any problems as soon they happen, and with a full explanation. Everytime I send an email with a question, I get an answer within 24 hours. Jenn has made this a personal thing. Even though it is business, you get the personal touch. I know there are a lot people that do not really appreciate a good thing when they have it. I certainly do. Posted By: Norm_Bernache, on Thursday, March 29, 2007 |
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| I appreciate Crosswinds I went to them about 3 years ago and discussed a major problem I was having in my life, and said I couldn't pay for the service anymore, and had to leave. You know what Jenn did for me? She made arrangements with me to become a sponsored account for a year. You heard me - they gave me my account for a year, because I'd been there for years, and didn't want to leave but had no choice in the matter. Jenn was amazingly kind, said she wouldn't stand for it and not to worry about it until I got back on my feet. Who else, what other service, anywhere, would do that for someone they don't even know except by email. I didn't take advantage of them for very long but the offer was there and it took that worry away. I have been very attached to my website (very personal or I'd post in in here) and not having to lose it helped my emotional state a lot. I would love to talk to jenn on the phone but I understand that I can't. It is enough that I konw she is there to talk to by email if I need anything. If you leave your email address in a post here I will email you to talk about them if you want. Or email them at cwpro(at)crosswinds.net to ask about any questions you want. Posted By: Barbara_R., on Tuesday, February 06, 2007 |
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| Quit dissing Crosswinds! I wish you dorks would quit going after Crosswinds (or one dork with several connections/friends) this is a great company. It's small, but it's been around a long time (like 10 years or something) and outlasted tons of other hosting companies. "Its ok when you pay your bill every month" - well DUH. You really expect a lot if you're not paying for your service, moron. I've been with Crosswinds since it was free - I happily went to the paid service, and I've had amazing response from them if I ever needed anything or had a concern, which wasn't often. These people work their asses off to make their customers happy, and so WHAT if they don't have a phone number. They don't have a huge call center, manned 24/7. They answer their email really quickly, and actually take the time to find an answer for you. Get a grip and quit whining - the problem with you is you expect the world for a tiny amount of money. An quit siccing your friends on them - they don't deserve your nasty comments. Crosswinds RULES. Posted By: Bryden_Miller_-_customer_for_LIFE, on Tuesday, February 06, 2007 |
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| Crosswinds Sucks I don't know how anyone can claim these folks even have customer service. They're great so long as you pay your bill every month and don't need or want anything. Customer service is non-existant. Posted By: Anonymous, on Tuesday, January 30, 2007 |
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| No phone number says it all. The initial reviewers had it right. I guess when the folks at Crosswinds saw those they got their friends and family to post reviews. Please explain to me how you have great tech support without a phone number and no easy email options. I wanted to move a customer's site to another provider and I had all I could to just get on the customer's account page. I could not find a thing about: transfering away from Crosswinds; unlocking a domain; changing the DNS servers; or getting the necessary confirmation numbers to supply the new host with so we could get the domain transfered. This is absolutely the worst hosting service I have seen. If others have seen worse, I can't imagine what those were like. Posted By: Brendan, on Monday, January 29, 2007 |
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| Didn't like them Getting answers to my questions took forever and they never failed to treat me like a three year old. Customer service skills definitely need some work. Posted By: John, on Saturday, January 27, 2007 |
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| Mixed review Not the worst provider we've used, buy a far cry from the best. Posted By: Bill, on Friday, January 26, 2007 |
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| Nothing special Nothing to offer that you can't get from a million other providers for a lot less. Posted By: Anonymous, on Tuesday, January 16, 2007 |
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| Not the worst But far from the best too. Posted By: Anonymous, on Tuesday, January 16, 2007 |
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| Nothing great In most cases, like customer support mostly, they're nothing even good Posted By: Anonymous, on Tuesday, January 16, 2007 |
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| Average I have a dozen hosting accounts with all kinds of different providers, and Crosswinds is about average. There are better services available for the money, and some worse ones too. Posted By: Anonymous, on Saturday, January 06, 2007 |
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| OK I guess I have accounts with other providers that are much better for the money. Posted By: A_real_customer, on Saturday, January 06, 2007 |
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| Are The Last 2 Even Members I don't know who you are dealing with, but Crosswinds support has been amazing. Tony is extremely knowledgeable on technical issues and Jenn is the front line - she knows a lot and when something is beyond her skills, she gets Tony on it right away. She will stay on it until the problem is resolved. My first mistake that I made was calling the billing company. They don't know the first thing about any of their customers, let alone Crosswinds other than making sure I was happy with my service and billing. Once I realized this I went to the Crosswinds site and found the Contact Us page. From there it was smooth sailing. I will be using Crosswinds for all my hosting and have even referred a couple other people to them for hosting. Posted By: Alice_Johnson, on Friday, January 05, 2007 |
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| Nothing but the best I've had nothing but the BEST experience with Crosswinds - don't know what the last 2 people were talking about. Probably not even members if you ask me - and they didn't leave their names either. Actually, you don't phone in anyway, so they're probably making it up to bring down Crosswind's excellent rating! They have direct email support, and it's quick (Jen always responds to me right away!) and always right on the money. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAA++++++++++++ in my books, and I recommend them all the time. Posted By: Kristina_Ambrose,_Vermont, on Friday, January 05, 2007 |
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| Simple says it all Everytime I called tech support I had to explain to them what I was talking about. Not very knowledgable people if you ask me. Posted By: Anonymous, on Friday, December 29, 2006 |
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| Someone is confused here Are we all talking about the same provider because my experience with crosswinds was nothing short of a disaster. Posted By: Anonymous, on Thursday, December 28, 2006 |
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| Crosswinds.net--The Greatest Hosting Company I Have Ever Worked With This is a copy of an e-Mail I just sent to the Crosswinds staff. I think it says it all Jen, You and Tony have always been great. You helped when I needed it, and offered constructive critiques where due. You have often gone way above and beyond in the level of support and assistance you have given me, even though my account with you folks is your "bargain basement" level account. An expression of my appreciation is long overdue. But what does one give to someone they have never even met, nor have any idea what they might like? The only thing I can think of is to create a new testimonial for your company, although I do not know where to do this at (but I will find it); and to create a page with several very legitimate links to crosswinds to help boost your google score. To say that you folks have always been excellent, is nowhere near adequate. I only wish that I could do as much for you as you for me. Sincerely Corey J Bryant Posted By: Corey_J_Bryant, on Thursday, October 26, 2006 |
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| Crosswinds Kills... ...other hosts! This is without a doubt the best host I've ever had in all my years on the net. Sure, there are problems occasionally, but they admit to them and get them fixed pronto when they happen! Jenn knows my name - she even knows I have kids, and always asks about them when I write in. That blows my mind. I seriously feel like I'm writing to a friend when I email her. There are bigger places out there. There are no better places out there. You won't do better than Crosswinds. Sean Morrow Posted By: Anonymous, on Wednesday, September 13, 2006 |
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 Mixed Reviews for Crosswinds..I personally have mixed reviews for crosswinds. When it comes to what they offer you.. I'd give them a 5 star review. response time for problems... 1 star. so I'd give them 3 stars in general.. Posted By: Anonymous, on Friday, August 11, 2006 |
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| Bejond support, this is almost friendship. Have you ever paid for a service and feel you'r not welcome?? Well this is surerly non the case here at Crosswinds and believe me.... I challenge Jenn and Tony more than once! But always got treated bejond support, I really got the feeling that there are friends over there looking after me (and my mess-ups). Let me take this opportunity to THANK them! Mauro Zaccaria Posted By: Anonymous, on Sunday, July 30, 2006 |
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| Can't beat Crosswinds service! We've been together for seven years now, through the early growing pains and server changes, through 9/11 and all that came with it, and Jenn and the fine volunteers of the CW Cadre have taught me so much, in the process of answering my "stupid questions" -- promptly and with endless good humour and helpfulness... Oh, if only every business (online or off) had the same fine approach to customer service that Crosswinds does! Posted By: Anonymous, on Wednesday, July 05, 2006 |
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| Best Customer Service Available on the Net I've been through several hosts in the past but have not changed once since I joined Crosswinds back in...geez, when was that...'98? '99? Anyway, its been awhile. Every time I have a question whether seemingly stupid or not it is treated like any super important question. Jenn Callum is always very quick to respond and does so completely and professionally and with something you don't get too often from anyone anymore...friendliness. She is SO friendly its like emailing a buddy to ask a question. I don't have any interaction really with the rest of the team but undoubtedly they are doing a fantastic job or all of us that are current subscribers wouldn't be so pleased! GO CROSSWINDS, YOU ROCK! Mike Donley Columbus, OH Posted By: Anonymous, on Monday, July 03, 2006 |
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| THE BEST - what else can be said? I have worked with Tony and Jenn for several years now and they are both great individuals, very dedicated and technically excellent. They are always ready to help out with problems and make suggestions. The improvements they have made to crosswinds over the years is incredible. I hope they keep up the good work and only wish the spammers, etc. would leave them alone and make their life easier. A lot of the work they must do is cause by these creeps. Wayne Posted By: Anonymous, on Friday, June 30, 2006 |
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| Superb Customer Service and Reliability I've been with Crosswinds for more years than I can remember. I started with a basic account, moved up to premium and currently have a preferred account as my needs increased. No matter which level I was at, I always received prompt, friendly support ... though I rarely needed it. The staff here truly care about their customers and it shows in everything they do. Not only is my site almost always up, but on the rare instance when there is a problem it's usually fixed before I even notice it. Their practice of providing constant status updates both through the Crosswinds site and via email mean I always know what's happening ... even if my site was directly affected. I've worked with cheaper services (not by personal choice, but because an organization I worked with selected them) and I must say there is no comparison. These folks stand miles above the competition and I would never even consider moving my own site elsewhere. Thank you, Jenn, Tony and everyone else, for a job well done and the best hosting deal available on the Web!!! Posted By: Anonymous, on Wednesday, June 28, 2006 |
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| Crosswinds is reliable Back in 2000 I was thinking about a website and was advised by a Swiss friend to go to Crosswinds. With over 6 years experience with Crosswinds I'm glad I have choosen for Crosswinds. regards from the Netherlands, Jack Wolbrink http://avia-dejavu.net Posted By: Anonymous, on Tuesday, June 27, 2006 |
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| Extraordinary... ... people, communications, service. Crosswinds is what every service organization purports to be, and some even try to be... Crosswinds is IT. Wonderful, and thank you! Bill Kuhns bkuhns@frontiernet.net Posted By: Anonymous, on Tuesday, June 27, 2006 |
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| Great service and people! Finding a hosting company can be a chance to find one that works for you and knows what they are doing. I have been with Crosswinds for years (when it was free) and things have just gotten better all the time! I have nothing but high regards for the quality of service, attention to details, and customer service from the fine folks at Crosswinds! Thank you again, Tony and Jenn for all your hard work! Cheers, Kevin purplesnow.com pixelcascade.com Posted By: Anonymous, on Monday, June 26, 2006 |
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| Upbeat and Reliable Been with them thru their growing pains- extremely personable, make you feel like you are part of the group. Updates keep everyone up to speed with what is going on. Keep up the good work. -CH Posted By: Anonymous, on Monday, June 26, 2006 |
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| Freakin' wow! A lot of people go on and on about having a cheap web service that provides them with massive amounts of space and bandwidth. I've been with Crosswinds for about a year and a half now, and people always ask me why I'm still with them, when I could be getting twice as much web space for half as much cost. The answer is simple. Crosswinds has fantastic customer support. I've worked for several companies that require high standards of customer support, and every time I bring an issue to the Crosswinds team, I'm always amazed at how quickly its resolved. I've never opened a trouble ticket without the problem being taken care of within 24 hours. They're informative when they need to take the servers down(which has only happened once, in my year and a half of subscribed business with them), and when something happens that causes an interruption of service, they make sure that everyone who was effected is notified of the cause and that they're on top of the issue. Sure, Crosswinds is not the most inexpensive provider out there, but the way I see it, you're paying a little bit extra for some of the best customer service I've ever seen with any company. In my book, it ranks higher than some of the Fortune 500 companies I've worked customer service for here in the United States. I've been using Crosswinds for at least four years, when they still had their free services. When they removed those, I had already seen how good their service was, and it didn't take long for me to sign up to one of their packages. Geffen www.kodax.org Posted By: Anonymous, on Monday, June 26, 2006 |
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| Great pricing and excellent customer service Frankly, I will never look for another service. Crosswinds is THE best. Posted By: Anonymous, on Sunday, June 25, 2006 |
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| Long Standing Excellency! I've been with Crosswinds for over 6 years now. I started with them when they offered free hosting, and have grown with them as they have expanded their service. As always their customer service is excellent. If ever there is an issue that arises a timely email s sent out explaining the issue as well as the resolution. Customer Service is always there to help when you have a problem or a question, even if it is the simplest of questions. I refuse to host anywhere else. I feel that Crosswinds offers a great service with even better customer relations. Keep up the great work guys and gals of Crosswinds! Posted By: Anonymous, on Saturday, June 24, 2006 |
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| Back again! I left Crosswinds for a while, and tried iPowerweb - yikes, mistake!!! iPowerweb's customer service was just dismal, and they never did try to find out what the problem was with my email. Their 99.9% uptime? Yeah right. My site was up and down like a yoyo a few times, which always seemed to be around the busy times of day, and on the weekend. My email never worked properly from the get-go. OK, no one is perfect, but in my humble opinion, Crosswinds is as close as its gets. Even without their excellence of service (and it really IS excellent), just the fact that they know my name and treat me with true warmth is the icing on the cake. Jenn even said "Welcome home!" when I wrote her to get everything transferred back (by the way, Crosswinds has FXP!!!!) and you know what? I felt like I really was home. I'm never leaving again - I LOVE Crosswinds!! Joyce Schmidt, photographer and freelance journalist, Miami, FL. Posted By: Anonymous, on Saturday, June 24, 2006 |
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| Crosswinds is Fabulous! Having used Crosswinds for many years, I can honestly say that they are fabulous! Their customer service is incredible, especially considering their size. Jenn always gets back to me within a day and never makes me feel stupid! I always recommend Crosswinds to my friends and clients. It also remains one of the best deals on the internet. Pixie www.pixiesart.com Posted By: Anonymous, on Saturday, June 24, 2006 |
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| More than reliable hosting - Crosswinds are partners Yes, they are - partners in my creative endeavors, my dreams, goals, etc. I've never had a moment's pause with Crosswinds - I know that when I have a question it will be answered in such a way that I can understand it (you'd have to know me to truly appreciate that!). The attention to detail and personal touch I receive as their customer really makes them stand out far ahead of the other hosting companies I have done business with! LH White http://enchantedgrove.net http://elementalcreationz.net Posted By: Anonymous, on Friday, June 23, 2006 |
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| CUCKOO FOR CROSSWINDS! Seriously, these guys are great. I've been with them for 4-5 years, and the service truly is uncomparable. Between the personal touch that Jenn gives you to the hardest working man in the online world, Tony, they are always striving to stay one and a half steps ahead, with upgrades, improvements and expansion of their services, and also offering numerous incentive programs for their existing members. I already host one site there, and you can bet that once my other sites are fully formed, I'll be shifting them over to Crosswinds, as well. I am a reseller for Crosswinds, and recently made their link far more prominent on my homepage. I am also working on doing further networking to hype Crosswinds. I recommend them to every person with a website that I know. I work with a lot of different people, and always encourage them to design a site for themself, and make sure that I mention Crosswinds as my host. The best, bar none. Unparalleled service, unparalleled response time to any situation that comes up, unparalleled communication. This isn't one of those places that addresses problems when they happen. Tony actively seeks to root out problems BEFORE they strike the members, not just because it's his job, but because he knows that it's the way it SHOULD be. When there is a problem, these guys don't just keep quiet, hoping it will go away, they go and tell you exactly what happened, what they're doing to resolve it, and when they expect the work to be completed. Not only that, but they make sure that they take the opportunity to upgrade to insure that not only will the same scenario not occur again, but also that anything similar won't happen, either. Where else will you find that? Who needs a "customer service number"?? E-mail Jenn, and she'll get back to you THE SAME DAY! Not an auto-response, but Jenn PERSONALLY. How many other companies do THAT?? That's what I thought. The cost is pretty reasonable, too. Go with Crosswinds, and know that your webwork is as secure as you can get! -- Shadow Fire Promotions, Inc. "Your Chicago Source For Wrestling" Visit us on the web at http://www.sfpincchicago.com Post to our message board at http://p082.ezboard.com/bshadowfireinc27540 Catalogue updates: http://groups.yahoo.com/group/SFPCatalog Yahoo Messenger: sfpincchicago2003 AOL IM: sfpincchicago MSN Messenger: sfpincchicago@hotmail.com P.O. Box 2746 Chicago, IL 60690 (847) 489-2087 Posted By: Anonymous, on Friday, June 23, 2006 |
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| Good old Crosswinds! I would like to thank the staff at Crosswinds (especially Jenn!) for all their help and support in helping me set up my reseller account. I was offered a fantastic deal - great value for money - and a customer service that is second-to-none! Thanks! Posted By: Anonymous, on Friday, June 23, 2006 |
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| Why would you want any one else??? You cannot get better service or better quality than crosswinds. Here at SMS Relief we can honstly say with hands on our heart's Crosswinds is definatly the best. As a company raising funds for Charity, Crosswinds saw what we had to offer and made everything available to us. No other company would do that for you. Tony and his team know the internet and providing services, like you know how to read this write up. With years of experience behind them why would you want any one else??? A big thumbs up and a very big thank you to all at Crosswinds for offering what others wont and cant. It is as simple as that. John Ellis Director SMS Relief Ltd UK www.smsrelief.org Posted By: Anonymous, on Friday, June 23, 2006 |
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| They're GLOBALISCIOUS! Never had a lick of trouble from Crosswinds. I found them while searching for an ISP I could access from China without being filtered. I was moved to try them by their testimonials. Imagine my delight when they consistently performed, year after year, without interruption! Now that I've returned stateside I'm still with them, of course, and happy to be one of those testimonials. Posted By: Anonymous, on Friday, June 23, 2006 |
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| Can't put into words:) I would like to take this opportunity to congratulate myself for choosing the best possible friends, partners, coleagues, team imaginable. I have never spoken publicly about Crosswinds till now. As a Reseller, I too have customers that depend on me and therfore I depend on Jenn, Tony and everyone behind the scenes. This team has been there for me on weekends, holidays and late nights. Things break down but usually ends up something I done but never been the blame (should have). Now I treat my customers with the same respect and positive attitude in any situation. I am constanly reivewing webhost message boards and looking for the best deal, there to date is no one better than Crosswinds. Can't put a price on years of knowledge and the greatest customer support you would want. Thanks for reading. mike@imageplasticards.com Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Simply the Best I have been with Crosswinds since 2000, and have had nothing but good luck. And the people are the key. You don't deal with Crosswinds, you deal with people. It is quite the feeling to know that your webhost provider knows your name, and knows which of their other members is your brother, even when you live 500 miles apart. I simply cannot say enough good about Jenn, Tony, and crew. Tom - www.backusfamily.net Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Thanks for the support Crosswinds. I have been with Crosswinds for six years and for someone who knew nothing about hosting a webite the whole crew showed extreme patience with me. Lots of support, good feedback, and action when requested. Thanks to the Crosswinds Crew, couldn't hope for better. Nigel, Trinidad & Tobago Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Superb customer service! I've been with Crosswinds for 4 years. I've been most impressed by their personal touch and efficiency. Like many others here, it's not that there have never been any problems, but rather that Jenn and Tony are always quick to respond and fix any issues as soon as they arise, as well as explain what's going on as well. Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Tony Lacks, Country Club Lakes, Miami, Florida I have been with Crosswinds for more than five years. They are constantly upgrading and improving their service as new technology becomes available. Indeed, when I opted to move my personal site to their new servers, they bent over backwards to make the transition smooth and painless! Crosswinds has a life-long member with me! Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Just started I just signed up on crosswinds this week... So far I've had absoloutly 0 downtime, they had my domain taken care of within an hour (I know longer wouldn't have been their fault, but it was quick). I uploaded my website, started a phpbb forum, and have had zero problems with the site. Support? I submitted a ticket and had a response within literally minutes, with just a question about the service, not even a real issue. Jenn also updates up quite frequently with ANY downtime, no matter how small, and tells us about any changes in the community. I'd rather a webservice tell me whats going on, then keep me in the dark unless I ask... They are always very upfront if there is an issue (which is very rare). And you can't beat their competitive pricing. http://www.mastersofgenesis.net --Brian Anklam Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Kudos for Crosswinds! Hard working, knowledgable and caring sum up the high level of commitment and personalized customer service Tony and Jenn provide to their members. Try it... you will be glad you joined us at Crosswinds. Loretta www.autumnskye.com www.spanieljournal.com Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Service beyond Compare! Are you a website newbie with a lot of questions? Do you get anxiety attacks when your website is down and you don’t know why? Are you afraid of or fed up with contacting an *impersonal* service point or hotline? Do you prefer friendly personal replies and fast help with your problems? Then Crosswinds is certainly the right place for you! When I write to Crosswinds I do not write „Dear Sir or Madam“, but I write „Hello Jenn“, because I know who is on the other end of the e-mail connection! This is what I LOVE about Crosswinds – they are human beings and they treat you as a human being! Barbara @ www.drbstrohmenger.net (CW customer since 2000) Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Crosswinds is okay in my book! Hello Everyone. I have been with Crosswinds for many years now and I have been and remain completely satisfied. I believe such satisfaction can only come as a result of Crosswinds' caring people who treat me as a best friend instead of just some website on their list. Thanks Crosswinds! You are okay in my book! Hope this helps. alan joseph samson sallykish@aol.com http://www.informapauperis.net/index.html I Want Justice! Webring - Ringmaster Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Overall View I've been with Crosswinds since the beginning and have stuck with them through thick and thin. They have developed into the best company of their kind on the internet. Customer service is superb! Jenn has made me feel like one of the Crosswinds "family". petjr@nirai.ne.jp Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Brilliant customer service! I've been with Crosswinds for years because they have the best customer service I've found! Jenn and Tony do a great job of keeping you informed and helping you out whenever you need it! -D. Gentry Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Solid hosting service, outstanding support I've been with Crosswinds for more years that I can remember. I signed up when they were still offering accounts for free and I've stuck with them ever since. I don't think I could ever go anywhere else. Jenn and Tony are amazing and to know that you're going to hear back when you have a problem is a wonderful feeling. Top notch service, reasonable prices... you just can't beat it. Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Not Perfect, But Who Is? Is Crosswinds perfect? No. Do things go down every now and then? Yes. However, every time I have a concern, Jenn and Tony respond within 12 hours. Both handle the problem personally, which truly makes me count in this world of numbers and codes. I have had offers to switch providers, and have no need to consider them. I'll take my thoughtful, imperfect Crosswinds forever. Ronald S. Montesano, Director, BuffaloGolfer.Com Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Spam E-mail Our e-mail address is getting tons of spam e-mail - some that is somewhat pornographic and some that is "phishing" e-mail. If you do not already have it (and I just don't know about it), I'd like to see a way of reporting this spam e-mail - such as a link where you can highlight the e-mail and send it to a spam folder for blocking and/or your review. Thanks! nolrc@nolrc.org Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Always there when you need them. I've used Crosswinds off and on since 1998. Support is great, with Jenn and Tony always able to find a solution. Now if only I could get them to do graphic design too :P Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Good Review I like Crosswinds because I can deal with "real" people, and the same ones consistently. Jenn and Tony seem like friends, since I hear about what they're up to - keeping Crosswinds going sounds like quite an adventure. Of course, their helpfulness and patience are nonpareil. Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Excelente ! Soy parte de la comunidad de Crosswinds desde hace 9 años y realmente hacen un gran trabajo. Los felicito. Juan Pablo Klenk, Buenos Aires, Argentina Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Ask a question, get an answer It's as easy as that. You ask them a question and within a day you get an answer that you can understand. Posted By: Anonymous, on Thursday, June 22, 2006 |
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| Crosswinds is GREAT!!! Bar none, the best customer service I have ever received. I have been with them for 6 years, and I even left once to go to a "cheap" host, but I was back within 2 months because it just wasn't worth it. I know they've been around about 8 years, and it shows. They know what they're doing, even though their first years were a bit rocky. I will NEVER leave again, I've learned my lesson. Bryan www.Brel-ent.com Posted By: Anonymous, on Thursday, June 22, 2006 |
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