We recently moved to South Texas form New Jersey, to our dismay no Dunkin Dounuts Stores anywhere. Can't understand why? An un tapped marked.

Have not been here in a long time. asked for a apple filled, received a stale one in bag. no wrap at all. no napkins, coffee was good

I had a coupon for a free tuna sandwich with a purchase of a drink and I stood on line for 10 minutes only to find out that there was no more tuna . I asked if they would substitute something else because I had only 10 more minutes to get to work locally. They say no come back tomorrow. I think that is very bad customer service. This was going to be my lunch for the day so therefore I left and was late for work buying something at McDonald's who gave great service.

this is a smallfrustration from a loyal dd fan. when iorder a specialit comes with a medium coffee. i prefer the smallcoffee vecauseofthe cardboard cup. so i am forced to order separately andpay more for a smallcoffee ir just askfor a emptysmallcup. maybe someone willsee this and relieve my frustration. thanks !!

It was early last Sunday morning,I placed my order in drive thru.The lady that had rang me up,was very pleasant and even a big smile,Thats very hard to find at 6;15 in the morning! I caught her name on her hat,as she made sure we had everything we needed! Her name was Maria- She made our vist one to remember... We will be back again soon.

I would like to know who I can talk to about the Dunkin Donuts on 202 in King of Prussia. Three times in the last 10 days they have not got my order correct. I order Medium black 1 cream on the side.

i drink coffe every day. I get a med. and drink only 4oz. that is all I need to get going in the morning.

the service in the canastota store was great, fast and friendly

I love Dunkin Donuts. But I would like to be able to spend more time there.If you were Internet accessible I would be able to come to the store nearest my home and relax with your great coffee and my computer!! I think it's time that your company considers my review!!

I REALLY LIKE DUNKIN DONUTS, I LOVED THE BAGELS, THE ONLY THING I WOULD LIKE, IS THAT IT WAS A LITTLE BIGGER INSIDE, AND MORE COMFORTABLE, TO MAKE IT MORE COZY FOR A RELAXING BREAKFAST, INSTEAD OF THE WAY IT IS SET UP, BUT THE FOOD WAS EXCELLANT, WE LIKE IT, GLAD TO HAVE THEM IN OUR NEIGHBORHOOD, WE WILL BE BACK!

I visited the Dunkin Do drivethrough on Highway 60 in Brandon, FL this morning on the way to get my car serviced, and ordered a bagel with creamcheese and jelly, and a knife. When I pulled around to pay, the girl said $3.88. I said, "Wow! The cost of bagels has sure gone up!" The girl told me it was the cost of the jelly. I said "What! I thought it was free!" No, they charged me 70 cent! I didn't have time to ask her to take it back, so I just said never again! When I was handed the bag, I asked if my knife was in there, since I didn't want to have to spread the creamcheese with my fingers. She replied that everything was in the bag. We've heard that one before, haven't we? I checked by removing everything, and guess what was missing? The Jelly! I waited and they finally noticed I was still there and opened the window. I told her that if they were going to charge 70 cent for jelly, they should at least give it to me! She looked puzzled and asked me to give her the bag with contents back. I did, and she rummaged through it, finding that there was NO jelly. I guess people LIE about the jelly!And, you know what, it's not even Welch's, it's that tiny square container one! And I could have had 2 for $2, and the jelly is FREE!Never Again!

I frequent a store in Ocoee, Fl. quite often and every time I go they are out of most donuts especially French Cruellers. I don't understand what is the problem here. Possibly management since it changes so often. Someone needs to check into this store to find out what the problem is. Thank you.

It seems storage info on the package is incorrect. It gives the same directions for both the beans & ground. Once ground, the directions are correct, i.e cool, dry & airtight. However, beans are best stored in the freezer, especially, if they are not going to be used for some time. Once taken out, they should then be treated the same as ground coffee.

I am a loyal customer and frequent the above approximately five times
a week. The management is just terrible, they run out of everything,
most of the time they do not have stirrers, napkins,and yes even coffee.
I went there at 11:00 am for a decaf coffee and was told they were cleaning the urns, I returned at 7:00 pm and was told the same thing.
I have been in the hospitality business for 30 years and never have
ever heard or seen anything so rediculous in my entire life. The shop
has two tables on the outside, it looks as if they have never been wiped down, this should be done periodically through out the day. The bathrooms are deplorable,my wife went to the ladies room and coudn't even wash her hands because the water coming out of the faucet was
almost non existent. The workers behind the counter are very efficent
and cordial, the complaints I have is completely the result of the lack
managerial expertise. I hope my evaluation will not be discarded,
because I really enjoy my cup of Dunkin Donut coffee.

Best Regards,
A Loyal Customer

without a doubt,this is the WORST dunkindonut outlet i have ever been to,(ive been to several),first,i had to repeat my order 5 times because the person taking my order obviously didnt understand english,the person who bagged up my order didnt wear gloves,or have a hair net on,after we got on the road,and i tasted my cappuccino,it tasted liked watered down decaf with soy milk,my donuts tasted like stale grease,my wifes muffin was still raw in the middle,the donut hloes my 7 year old daughter ate made her so sick she threw up for the next 60 miles,the only plus thing to say is at least we had the dunkindonut bag for her to throw up in,sorry never again

I visit a dunkin donuts daily. There are a few near me and the closest one i will NEVER visit again and believe me they do not do your name justice!! They are out of something that order daily i have kept a running tally and i have not had a successful trip there in 16 days this includes prices. They do not honor the prices on the menu i have argued a few time refusing my order each time. At one point i asked for the manager and took her to the drive thru menu and showed her the prices and her answer was that she has not taken it down yet, well needless to say it has been a month and it still is the same. The final straw was i was waiting in line for which seemed like forever and when i got up to the window the cashier was on her cell phone, i just laughed and got my order and drove away.