Electrical associate
Today I went to purchase about $300-$400 dollars of electrical supplies,but when it came to getting assistance the associate decided he would rather help a friend than help me. I had been waiting for assistance about half an hour( which I did not mind) then when it was my turn for help I was ignored. I am in the Saint John store about two to three times a week buying supplies and most of the associates will come to me and ask how they can help and even joke around with me, but as of today I don't beleive I will return to the store again. I can be reached for comments on my company phone@ 506-650-9450 Dave Crossman

Posted By: crossy53 (142.167.156.×××), on Sunday, September 21, 2008

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No customer service
We were in the Owen Souund site on January 22, 2007. We are looking to buy a personal sauna, hoping this will help my husbands health issues. Since these are very new on the market we were needing some insite on this product. Not only did we not get any info, we could not get anybody to give us the time of day much less than assistance. We asked employee's walking by, we went to the counter and stood waiting for somebody to ask us if they could help us - all to be totally ignored. After 30 minutes we decided to leave and going through the checkout, with our other purchases, we told the girl of our experience and she also did not show much concern.

Posted By: L. Hallman (216.110.254.×××), on Wednesday, January 24, 2007

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