i purchased a portable a/c at my local home depot and for some reason forgot about the extended plan. i went back the next day and was helped by JESSICA. she was very helpful and she knew just what to do. with her help i left a very satisfied costumer. the store i am writing about is the COURSEY LOCATION OF BATON ROUGE.

I wanted to let you Know that the service was excellent. The staff was obviously well trained, and very competent. I am sure to return. Thank You.

Customer service, Wanted to commend associate at your bridgeville pa store4160 Georgiann of appliances ,She saved you a 1400.00 sale.Ihad purchased three appliances and had a problem with a dishwasher that was lost.She was outstanding in helping finding it and solving my problems. I hope you reward your employees for a job well done. Thank you again Patty barnett Pittsburgh

Home Depot on road to six flags in arlington tx . I have been going to this store for several years now . THE MANGER OF THIS STORE IS THE MOST UNFRIENDLY MANGER OF ALL HOME DEPOTS. HE DO NOT EVEN MINGLE WITH CUSTOMER AT ALL, WALK AROUND LIKE HE IS MAD AT THE WORLD. THE ASSOCATES ARE NOT NOT EVEN HAPPY ANY MORE AS THEY WRERE UNDER THE LAST MANGER . HE NEEDS TO WORK FOR LOWES WHERE THEY DO NOT MAKE YOU FEEL WELCOME!

This point of view, you exactly the idea is reasonable, give us valuable information, I completely agree with the viewpoint, the content of the above the diversity and seen as one of our emotions after that. My original views on the support.

Visited your 8400 Westheimer Store today and was given a VIP attention/treatment by your Ms Teresa. Tell u what, she's simply fantastic! In addition, although I have been a Home Depot customer for years,no one has ever introduced me to the range of benefits and discounts Teresa disclosed to me today. I must confess this has made me to purchase many more items than I had planned to buy and has further cemented my relationship with your great organisation. I wish your group more of her kind.

Congrats to Billy and Miguel at your Superstition store in Mesa, AZ. Billy was great and asked Miguel from electrical to aid. They did an
excellent job of service. They shoud be acknowledge for they did a great job of serving your customers. They are very nice people and showed they did know their customers are important to Home Depot. M_J85541

Went to West Ashely Home Depot CHAR. S.C. to buy landscape timbers 75# Melissa was right on the money, with help .She had me in@ out an loaded in about 20min. Thank you Ricky F. Ravenel S.C. 29470

Want to recommend Tony Madison in your Roseville store in California. He was very helpful to us. Took us to the right aisle and helped us with hardware for a drawer. Thank you. Lorraine

Title "Saved by a knowledgeable employee"
I visited your Westminster unit today and founD a gentleman with just the knowledge I required and the patients to listen. Mr Jerry Hill had all the answers I REQUIRED AND ADDED SOME CONSIDERATIONS TO MY PLANS I HAD OVER-LOOKED. Mr.Hill is an asset to your firm. I am having a job done--installed--having talked with Mr. Hill I know my doing it would be an error.
Hal Jordy

I have been trying to grow some grass in my front yard and no nothing about it. So off to HomeDepot I went, great service started in the parking lot I was lost and a young man name Calvin pointed me in the right direction and now the hard part finding grass seeds. Well I found a very very nice sales rep. name Daniel he did ever thing except come to my house and plant the seeds. And now it's check out time and the cashier Mis Vicki was so plesent she talked with me about my project she even wanted a update I went in the store feeling dumb and came out feeling special Thanks Guy's Edna Jeter of El Dorado Ark.

CaShonna- Home depot, 100 Oaks, Nashville, TN was very customer friendly, helpful and curteous! I usually don't post reviews, but i would like to commend staff and customer service of home depot, 100 oaks, Nashville TN for their customer service qualities and honesty! I lost my phone in the store on 4/27/10 and when i came back looking for it, customer service had kept it safe for me. They even answered my husband's call and let him know that they found my phone.

I would like to say that Kyle McAlexander, Home Depot's Garden Store Manager, Stanford Ranch - Roseville, CALIF. was exceptional. I was interested in purchasing a large 15 gal. maple tree and asked Kyle if Home Depot had a FREE DELIVERY DAY, like another nursery nearby (Green Acres Nursery). Kyle told me they had not, but he would be willing to drive my heavy maple tree home in his truck after he finished work at 10:30 PM, since he also lived in Lincoln where I live, 10 miles from the Home Depot Store in Roseville!! I was absolutely blown away by his generous offer. When he arrived late that night with my tree I had waiting a check made out to him for his trouble, but he would not take it, saying, "Just come back to Home Depot." I certainly will! And, I will tell all my neighbors too here in Sun City. It's not very often that you meet someone so young, professional, helpful,and personable too. Kyle told me he recently got promoted to the Garden Dept. as the Manager and I can readily see why you have chosen him to promote. With his wonderful attitude, personality and work ethic, he will go far. What a great employee!

bought paint at corunna mich.store and the salesman was very helpful. the purchase was quite heavy so he carried it to the checkout and even to my car!

Paul B. in Blinds helped us with all our questions about all different
kinds of Blinds.

I'm an outdoor man and look forward to garden time. Planting trees and digging up weeds. Yes, I'm also retired and hate to sat around for those honey does. That's where Homedepot comes in and let me tour the stores for ideas and new tasks. Thxs

I want to compliment two associate sales people at the Meadowview Home Depot in Sacramento, California. They were very helpful and if not for Andrey asking if I needed help, which is the first time ever that an associate has asked me without me seeking their help and Adrianna's pleasant help in the appliance section, I wouldn't have purchased my dishwasher that day. Thank you to both Andrey and Adrianna. Good Job!

Irene Takeda

I live in Sherwood Park however I find the Home Depot Representatives are not so helpful. We go to the Sherwood Park store to see what you have however we usually buy at Home Depot on 17th Street just off Whitemud freeway.
The staff at this store are incrediable. They are so happy and bend over backwards for you. Today I was helped by Manpreet in Kitchens, John in appliances and Keith in flooring. I can't tell you how helpful everyone was. John and Manpreet went out of their way to make sure I was looked after and also provided me with Phone #'s as to where I could get a counter top cut. Very pleasant staff. I commend them.

Recently, we have had to go through the trials of researching, selecting and ordering kitchen cabinets. We got estimates from many companies and eventually decided to order from Thomasville at Home Depot. The associates in the kitchen department at the Home Depot off Ray Road were very helpful and patient, among those were Judy and Randy. However, I would like to give special recognition to Mr. Dave Fernandez who went above and beyond the call of duty to help us place and expedite our order during the busy holiday season. Having recently purchased a home and being completely without a kitchen, Dave understood our needs, and he took it upon himself to personally overlook and handle our purchase to ensure that things went smoothly. Mr.Fernandez is an employee with expertise, patience, understanding and respect, but also someone who would “go the extra mile� for others. Thank you Dave for all your help!

Bonjour, le Home Depot Boisbriand donne a un trà ¨ s bon service, nous sommes trà ¨ s sastifait achat et de nos services, nous avons ONU © Acheta Souffleur a neige le 13 dà © cembre 2009 et Celui Qui Nous A Servi à © tait trà ¨ s explicatif
merci et bonne Journa © e

I was very pleased with the all around service I received at Home Depot. A very pleasant experience. Bette Snell

I had a OK visit today. Couldn't find everything I wanted but I did find most of the items I went for. I had to come home and go on line to find the item.

The customer service that my husband and I received at the Roosevelt Park Store in Muskegon was very poor. When I called the 1-800-553-3199 customer care line to report the problem, they said that they would talk to the store manager and asked me to call back when the issue was resolved with the store manger. It was never resolved and now the customer service line will not return my calls. We are through with Home Depot. I will be sure to tell all of my family and friends about my unhappy experience with that store.

today your employee went way way beyond anything i would have expected..
ed to assist me with a plumbing problem and it probably saved me an expensive service call from a plumber.thankyou JIMMY GILLESPIE

I WANT TO SAY HOW OUTSTANDING THE TEAM AT OUR ONTARIO HOME DEPOT IS - EVEN WITH A BRAND NEW MENARDS IN TOWN - I GO TO HOME DEPOT BECAUSE OF DARLA'S FRIENDLINESS, KELLY IS WONDERFUL IN PAINT AS WELL AS GARDENING, SHE IS SO WELL CROSS TRAINED - MATT VERY FRIENDLY AND HELPFUL
I STOOD FOR 10 MIN AT OUR SHERWIN WILLIAMS STORE YESTERDAY - NEVER EVEN WAS ACKNOWLEDGED BY THE SINGLE CLERK...NO LINE, ONLY ONE OTHER CUSTOMER HE WAS ALREADY HELPING...I LEFT AND WAS IMMEDIATELY HELPED BY MATT...WHO DIRECTED ME TO KELLY! KUDOS TEAM !
PAT

I would like to recogize Frank, Manager at the Salem,Oregon store. He was most helpful with a purchase of a surround for my pellet stove. However, he was upset with the treatment I received with the Eugene, Oregon Home Depot Store. I explained to him that he couldn't transfer my purchase to the Eugene Store, since they had told me with an earlier transfer (pellet stove from Bend,Oregon) "they would not make money on a 'clearance item'" and suggested I pick up the stove myself! Finally, I agreed to pay the shipping $150 before they would do the transfer of the insert. I thought at the time, that was a strange statement to make to me, their customer. They were willing to do the transfer for $1,474, but not after the Bend Store had reduced the pellet stove to $1,041! I agreed (reluctantly) to pay the $150, since I really wanted the pellet stove.

Frank, the Manager, at the Salem Store, feels I should have the shipping charge of $150 returned to me. (What do you think?) And that this was very poor customer service, and that would never have happened in his store.

Kuddos to Frank, an outstanding Manager!

Donna Shiffer
(541) 933-2435
Order #4003-367657,11/04/2009-Pellet Stove Insert
Transer from Bend Store to the Eugene Store, Home Depot.
Customer Agreement 367657

I WOULD LIKE COMMEND THOMAS K. HOWARD(presidental parkway) AND ABEL S. (presidental parkway) for excellent customer service. Both employees were quite helpful and made my shopping experience pleasant. WOULD LIKE TO SEE BOTH OF THESE EMPLOYEES GIVEN AWARDS OR SOME TYPE OF RECOGNITION. THANK YOU!

My compliments to Josh George of the Layton Utah store. He helped me with the details of selecting 2 patio doors. He was curtious, respectful, patient and knowledgeable. Thank you.

I RECENTLY BOUGHT A REFRIDGERATOR AND THERE WAS A MIXUP AT THE KONA STORE NUMBER1704 THE DELIVERY WAS NOT SET AND I WAS NOT CALLED I CONTACTED A MR BRIAN GARCIA AND HE GOT RIGHT ON IT AND SENT TWO OF HIS MEN IN THEIR TRUCK AND DELIVERED MY APPLIANCE WITHIN 2 HRS. MR GARCIA WAS VERY PROFESSIONAL AND HIS MEN WERE VERY COURTIOUS AND DID AN EXCELLENT JOB MOVING THE REFRIDGERATOR UP TO THE 2ND FLOOR AND REMOVED THE OLD ONE,MR GARCIA IS TO BE COMMENDEED FOR THEIR FINE WORK AND RESTORED MY FAITH IN HOME DEPOT

We went and return 3 items...
(first time we do that)
the cashier gave us a receipt and said thank you...
we thought that we get credit for ur next purchase...
and we notice on the receipt that says cash return...
so we went back.
it was only a couple of minutes... after we noticed that...
they made us wait them the cashier said that she doesn't remember if she did or didn't gaves our money back,
so she log out and stared counting her money
she said it doesn't come up...
and told us that they'll call us monday cuase the bookkeeper have to count it...they call back and told us that the cashier only had 88cents more.(were is our money???)
so we told her that they got cameras look at the video...
and she sad we have to call and it will costs us more than ur return...
she got mad i think cause she said fine come and get ur money.
it sounds like its coming out of her pocket and thats not right.
we want our money back not hers..
so i hope they keep investigating cause.we are for them bad people...
This happen at the home depot at independence Missouri on lees summit road
we just want people to know about it...so it doesn't happen again and ALSO so they can improved their system about issues like this.
for us. we will finish paying what we owed and cancel our credit line and bye bye home depot.
we have a really back experience...
so people be careful when u return something.

Thank you Lem for your patience & advice while selecting a stormdoor.