STAY WELL CLEAR OF SLY-COST (i mean LYCOS)
I have been with Lycos Webcentre for over 4 years now. You may think that I have stayed with them that long because they provide a good service… WRONG! Lycos is THE WORST webhosting service available on the net, and that is no exaggeration. I have only stayed with them for 4 years because they won't release my domain name so that I can host it with another hosting company.

If you sign up with Lycos Webcentre to host your domain and your web files, firstly be aware that your website will be offline most of the time and when you complain to them about it via their pointless online contact form, they either won't bother to reply, or at best they’ll send you a 2-line automated email that doesn't even mention your problem. So you’ll be paying for a service that is NOT FIT FOR PURPOSE.

Secondly, don't expect to be able to view any visitor statistics for your site because on the stats page all you’ll see is a permanent message saying "We are currently experiencing problems with the statistics page". This message has been on the stats page for the best part of 4 years! So again you will be paying for a service that is NOT FIT FOR PURPOSE.

Thirdly, don't expect to be able to update the WHOIS info for your domain because it just won't happen! This is yet another thing that you’ll be paying for as part of your package but you will not actually receive it!

And Fourthly, their customer service has got to be the WORST I've ever encountered from any company I've ever dealt with - in fact, their so called "customer service" is literally NON-EXISTENT. When you want to report a problem or make a complaint, you might as well just find the nearest brick wall and start talking to it. And that’s no exaggeration. Once they have your money, they just don't care about you at all and they won't allow you to take your domain to another hosting company, so if you want to keep your domain, you’re forced to stay with Lycos.

The people who run Lycos are nothing but a bunch of scam merchants. So unless you want to throw your money down the drain and be put through endless grief, please take notice of my warning...STAY WELL CLEAR OF LYCOS!!!


Sarah Wilkinson

Posted By: Sarah_Wilkinson (62.252.32.×××), on Friday, November 17, 2006

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