I ordered a small item (bottle of Youthair) from medshopexpress and found out too late that their shipping charges were prohibitive. I could not then make contact to cancel the order. I frequently purchase items mail order from the USA but I haven't EVER experienced shipping costs like those of Medshopexpress.

I just moved here to Bulgaria and been
ordering Carmex lip balm from medshopexpress.com in the last 6 months
and shipping prices is the best I've found so far. I think I've ordered 5-6 times..
It arrives in about a week or so from UPS international.. I've had no problems with them..
I emailed customer service once about something.. can't remember exactly about what and they replied back within
a day or so and issues were resolved. I recommend this site.. I've read some of the bad reviews and my
experience has been positive.. so thought I share.

Visine Dry Eye Relief are the only drops that WORK for me. They are discontinued this line here in Australia and I am so glad that I can still get to buy them online from you. I have already purchased them online with your service for the past two years and have been happy with the ordering process and delivery of the drops, I usually get them in less than 10 days and am glad to get them when they come to my doorstep... all the way here in Australia... so thank you for providing an excellent service!

Horrible vendor with no customer support. Ordered a product and got charged for it then a few days later they canceled the order without notice (and no refund) and refused to answer to any complaint tickets. (No direct email address on their site).
Stay away from it!

I odered a product from them. I opted the shiment through Fedex as recommended by them. The shipping chgs on Fedex is $28 for the 1st lb and $3 for every addtional lb.When I placed the order they charged $28 as freight. Then they increased the freight by an additional $19,. The weight of my package was only 2lb. Although I ordered to ship through FEDEX. They have shipped through UPS which is cheaper than FEDEX and charged me more.The inquiry tickets posted by me remain unanswered.Be careful when dealing with culprits like this company.

They show you a low shipping cost ($6.xx) before you confirm your order. Once you submit your order, it increases the shipping cost 5-6 times ($38.xx). Then, you contact them to cancel the order but they will ignore you.

First off, they dropped an item off my confirmed order without EVER bothering to notify me in any way. Strangely enough, it was the one item that I went to their site to buy, since they had a better price than other places. I ordered over $100 worth of stuff since I could have it all shipped for the same amount of s/h as it would be if I had only ordered that main item. Eventually someone answered by customer service ticket via email and was not helpful at all.
Secondly, they didn't even process the order until 11 days after I placed it. No word from them in any way after the original confirmation email.
Thirdly, when it finally arrived, yet another item was dropped off the order with NO MENTION of it whatsoever. Not as backordered, cancelled, nothing. However, accourding to my bank statement they charged me the $10.99 for that item as if it were included.
There is no contact info on the packing slip other than telling us to go to the website and click the customer service tab. That leads to only being able to submit a service "ticket".
I attempted to call the phone number on the bank statement but got a recording saying it was past business hours and to leave a number and a message. Which is weird since the return address on the outside of the package shows that they are in the same time zone as I am. Apparently they close before quite early in the afternoon.
I am very unhappy with this company. They have extremely poor customer service. Customers should be given an accurate time frame in which they will receive their order as well as notification if they have to cancel or backorder an item.
I will not being doing business with this company again and I am actively looking for web boards to post my opinion of them. There are too many great companies online to bother with inferior ones.

Would recommend everyone stay away from this website. They canceled my overnight order and never notified me in any way, and my card is still being charged. Waiting to hear back from customer service still, who can only be reached by submitting a "ticket". They have NO contact information available. One response already that was snide and rude- horrible customer service! Stay away from this site as they make take your money and not send you your order! I never take the time to write reviews, but this site was horrible enough to warrent it.