I swear I did everything they told me to do, and this site just sucks on my Macintosh (10.3.9). It is seldom that I can get any of the porn to work (usually it will not turn on or it freezes at some point), and when it does work at all, I only get a little 3-inch screen with no option to skip around in the timeline. I spent a total of 3-4 hours of several days tinkering with Windows Media Viewer, WMV for Mac, Flip for Mac, etc., following all instructions, trying to get it to work. I emailed them and got a polite, detailed response, but none of the suggestions worked or was relevant. Most other porn sites have worked for me, so I really believe this site is simply screwed up. Wish I could get my $25 back. Actually, they should pay me for my sexual frustration.