1. bad boy london, Thursday, August 16, 2007 @ 10:09:00 AM
I ordered a full living room suite from the london store, the delivery guys didn't unwrap it and place it and to my horror most of the wood work was completelly split. I was told the line of furniture was now discontinued and i couldn't get replacements, 3 weeks later i got some replacement wood work from manufactorer but since have found more damage to sofa.
Total calls to customer service = 7
Store visits = 4

Adz

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