1. Are The Last 2 Even Members, Friday, January 05, 2007 @ 9:48:00 AM
I don't know who you are dealing with, but Crosswinds support has been amazing. Tony is extremely knowledgeable on technical issues and Jenn is the front line - she knows a lot and when something is beyond her skills, she gets Tony on it right away. She will stay on it until the problem is resolved.

My first mistake that I made was calling the billing company. They don't know the first thing about any of their customers, let alone Crosswinds other than making sure I was happy with my service and billing. Once I realized this I went to the Crosswinds site and found the Contact Us page. From there it was smooth sailing.

I will be using Crosswinds for all my hosting and have even referred a couple other people to them for hosting.

Alice_Johnson

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