 |
Birminghamme Profile
| Reviews: | 1 | |
| Member Since: | Saturday, October 04, 2008 | |
| Last Post: | Saturday, October 04, 2008 |
Reviews posted by Birminghamme
1. 
Bad Management & Adminstration , Saturday, October 04, 2008 @ 12:55:00 PM
I received a voucher as a Birthday present. Like me the person who purchased the gift voucher is on a very low income, but felt that after all the upset in my life of late I caould do with a gift of a life time. However - the way this company manages and administers itself left me out a gift. Despite finding the voucher very difficult to read, I never the less managed to make out the telephone number to book my drive, the customer service rep teold me she would book me into the nearest centre and forward confirmation in the post. No post came, and on the weekend i was to take my drive - there was no way of contacting this company, as they do not operate a weekend customer service, I had to search for the address of the neareast centre, only to find that it was closed, and that I had instead been booked into the Lecester centre which is 44 miles away from my home. Despite trying to rebook I have had no response from this company. I wish my gift purchaser had review this site - as he would not have used this comapny had he done so. TO THE COMPANY YOU MUST REVIEW YOUR ADMINSTRATION AS IT IS COSTING PEOPLE A LOT A MONEY AT THERE EXPENCE. AND AT THE VERY LEAST RESPOND TO LETTERS AND EMAILS.
Bad Management & Adminstration , Saturday, October 04, 2008 @ 12:55:00 PMI received a voucher as a Birthday present. Like me the person who purchased the gift voucher is on a very low income, but felt that after all the upset in my life of late I caould do with a gift of a life time. However - the way this company manages and administers itself left me out a gift. Despite finding the voucher very difficult to read, I never the less managed to make out the telephone number to book my drive, the customer service rep teold me she would book me into the nearest centre and forward confirmation in the post. No post came, and on the weekend i was to take my drive - there was no way of contacting this company, as they do not operate a weekend customer service, I had to search for the address of the neareast centre, only to find that it was closed, and that I had instead been booked into the Lecester centre which is 44 miles away from my home. Despite trying to rebook I have had no response from this company. I wish my gift purchaser had review this site - as he would not have used this comapny had he done so. TO THE COMPANY YOU MUST REVIEW YOUR ADMINSTRATION AS IT IS COSTING PEOPLE A LOT A MONEY AT THERE EXPENCE. AND AT THE VERY LEAST RESPOND TO LETTERS AND EMAILS.
Birminghamme