1. Re Bad Vibes, Friday, November 06, 2009 @ 4:36:00 PM
In response to "Janer" Not her real name. John did reply back to her re. making a special trip. This was politely declined. What is also inaccurate is the fact that John did indeed give a full refund. At Happy Nappy we try to give the best service possible to everyone. With any full service business especially like this, it can be very difficult to manage changes in all of the 1000+ of customers. Given that, we have to be understanding that families schedules do change quickly. All of her concerns were addressed and we thought everything was ok. I guess not...We wish you all the best and suggest that before reviews like this are posted that at least a few days have passed to see if the matter has been resolved. In this case, since billing is done for the future, all you had to do is look at your account to see a full refund on the next billing cycle.
Brent P. Dir of Operations

HappyNappy

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