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Maryellen_M's Profile
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Member Since:Saturday, July 28, 2012
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1. beadsandcharms.com  Saturday, July 28, 2012 @ 10:46:00 PM
I contacted this company in December, 2011, to order a chess knight charm along with the other chess piece charms. I was told the knight would be available in February, 2012. I ordered the set of chess charms in February, 2012. I received all but the knight. I contacted the company and they ignored me. The only response I got from them was I'd have to wait like they do; the plating is done offsite. I'm still waiting; the charm showed "available" the last time I checked the website. That's when I contacted the BBB. They didn't have any better results. I'm so disgusted I don't even want to make the bracelet now. It was to be a memory bracelet for a friend of mine who died; it's just a nightmare now. I even promised the company I wouldn't bother them again if they'd just send me the charm they owe me. Is that too much to ask for?
Maryellen_M
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