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barbiejo's Profile
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Member Since:Thursday, December 03, 2009
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1. americanairlines.com  Thursday, December 03, 2009 @ 6:46:00 PM
I read where your people saved the day with the overweight passenger whose photo appeared on the Fox news network. I was very upset at first when I saw how awful some people were acting over the large passenger. But, your people really handled it wonderfully. I read that they offered a later flight with an upgrade to the middle passenger and he accepted,then offered the middle seat to the large gentleman. Problem solved. I love American Airlines!! I will always choose you. You are truly in the "people serving" business. Thank-You!!
barbiejo
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