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bisleyshot Profile
| Reviews: | 1 |
| Member Since: | Wednesday, May 13, 2009 |
| Last Post: | Wednesday, May 13, 2009 |
Reviews posted by bisleyshot
1. 
Not up to the task, Wednesday, May 13, 2009 @ 2:19:00 PM
Ordered flowers on Monday. Their website clearly states flowers 'will be between 9 - 5' next day. No sign of flowers on Wednesday and customer service is less than stellar. Would never use Bloomex again. I suspect, though I cannot prove, that the positive reviews for Bloomex on this site are being posted by Bloomex staff/friends/family. I will be reversing credit card payment later today unless they fulfill their end of the transaction (I have held up my end by paying).
When I spoke with their order taking department (you get a recording if you have a complaint - I had to use chat to complain)a rep told me they are getting so many orders they are having problems; that's not acceptable because if you can't service your customers you shouldn't be selling your services.
Not up to the task, Wednesday, May 13, 2009 @ 2:19:00 PMOrdered flowers on Monday. Their website clearly states flowers 'will be between 9 - 5' next day. No sign of flowers on Wednesday and customer service is less than stellar. Would never use Bloomex again. I suspect, though I cannot prove, that the positive reviews for Bloomex on this site are being posted by Bloomex staff/friends/family. I will be reversing credit card payment later today unless they fulfill their end of the transaction (I have held up my end by paying).
When I spoke with their order taking department (you get a recording if you have a complaint - I had to use chat to complain)a rep told me they are getting so many orders they are having problems; that's not acceptable because if you can't service your customers you shouldn't be selling your services.
bisleyshot