boetie77 Profile
| Reviews: | 1 |
| Member Since: | Friday, July 25, 2008 |
| Last Post: | Friday, July 25, 2008 |
Reviews posted by boetie77
1.
Beware Sears Extended Warranty or Protection Agreement, Friday, July 25, 2008 @ 3:14:00 PM
If you are planning to purchase a Sears Extended Warranty or Protection Agreement, just be aware that there are hidden costs that the salesperson probably won't tell you about. For example, if you have a problem with the item you bought from Sears (with an extended warranty) and bring it in to be repaired, Sears will still charge you $49.95 just to diagnose what the problem is. They claim that if, in their judgement, the problem with your item is covered under the manufacturer's warranty, they will refund you the $49.95. But if the problem is not covered under the warranty, they keep your $49.95 and will of course charge you for the repairs. Of course, it is at the discretion of their technicians to decide whether the problem is covered under the warranty. So if the problem isn't covered under the extended warranty and you decide not to have it repared by Sears, you are still out $49.95 Is this legal?
If you are planning to purchase a Sears Extended Warranty or Protection Agreement, just be aware that there are hidden costs that the salesperson probably won't tell you about. For example, if you have a problem with the item you bought from Sears (with an extended warranty) and bring it in to be repaired, Sears will still charge you $49.95 just to diagnose what the problem is. They claim that if, in their judgement, the problem with your item is covered under the manufacturer's warranty, they will refund you the $49.95. But if the problem is not covered under the warranty, they keep your $49.95 and will of course charge you for the repairs. Of course, it is at the discretion of their technicians to decide whether the problem is covered under the warranty. So if the problem isn't covered under the extended warranty and you decide not to have it repared by Sears, you are still out $49.95 Is this legal?
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