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ckchao Profile
| Reviews: | 1 |
| Member Since: | Tuesday, July 08, 2008 |
| Last Post: | Tuesday, July 08, 2008 |
Reviews posted by ckchao
1. 
Bad customer service and service in general, Tuesday, July 08, 2008 @ 5:34:00 PM
I emailed them and they never replied. You have to call them. I ordered a bed and mattress, I was lucky that they delivered on the day that we specified, but it was late for like 3 hours. They didn't deliver the hardware (screws, bolts... etc) that were supposed to be included with the bed. I called them and they say it will take 1 to 6 weeks to order them. What a service, I will never buy from them again! Now, I only hope I do receive my hardware. Did I mention that the sale person were rude after they got our money???
Bad customer service and service in general, Tuesday, July 08, 2008 @ 5:34:00 PMI emailed them and they never replied. You have to call them. I ordered a bed and mattress, I was lucky that they delivered on the day that we specified, but it was late for like 3 hours. They didn't deliver the hardware (screws, bolts... etc) that were supposed to be included with the bed. I called them and they say it will take 1 to 6 weeks to order them. What a service, I will never buy from them again! Now, I only hope I do receive my hardware. Did I mention that the sale person were rude after they got our money???
ckchao