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lincarrasco's Profile
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Member Since:Wednesday, June 10, 2009
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1. yelp.com  Wednesday, June 10, 2009 @ 4:12:00 PM
I found Masters Auto Body shop 3 years ago when my CaAA adjuster recommended them because I was dissatisfied with the one my Toyoto repair service sent me to.
I couldn't believe repairing my car could be such an enjoyable experience. Eric Steeg, the manager of the family owned business, is the nicest, most conscientious collision repair specialist you could find. He was enthusiastic about finding the least expensive parts possible to save me money, interested in my family & professional life, & intense about returning the car in perfect condition. I picked up what looked like a brand new car,100% clean inside & out.
I also had the pleasure of meeting other equally friendly family members who were working at the garage then, his interesting, talkative father & sister & signed her petition for a local election.
At that time I was thinking about trading in my 2002 Toyota Corolla for a Prius &
Eric talked me into keeping the Corolla. When I walked into the garage 3 years later, the first thing Eric said to me was "Good you kept the Corolla". He remembered my profession as well as that I had a son & my daughter lived in Las Vegas. What a memory!
This time I met the receptionist Regina, who, in their unbelievably busy garage, took over much of the paper work &, after inspecting my car, said they'd fix the scratches on the other side of the car that wasn't damaged this time. She was busy, efficient, and knowledgeable about everything she too as well as being equally friendly, helpful & loved working in the never boring environment.
I saw the father again this time while waiting to pick up my car & he is still friendly & talkative, amazingly knowledgeable about cars & giving strong opinions about them too.
My car looked brand new again. There was a small bottle of unused extra paint waiting for me on the seat & the inside was 100% cleaned. Although crossing my fingers I won't have to go back, as long as I live in this area, I'd never go anywhere else.
lincarrasco
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