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priley1's Profile
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Member Since:Wednesday, August 19, 2009
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1. wendys.com  Wednesday, August 19, 2009 @ 2:05:00 PM
I went to the drivethrough the other evening and was first,not sure the total was right but was told the ticket would be in the bag. While at the pick up window I dug out the reciept. The total was correct but I did not have the almonds that were to be served with the salad. I asked for them and was given them but with no "I apoligize or even an I'm sorry.' I realized I didn't get my $1.79 coke. I turned around and went to the drive through again but someone had pulled in ahead of me. After waiting a few minutes and watching my milkshake melt[the temp's were in the 90's] I pulled up and parked next to the pick up window and walked over to the window. I asked for the coke that they had forgotten to give me. Again, I was given the drink with no apology but then the manager,I suppose, was rather rude telling me that they would do it this time but I would have to go back through the line next time.I told him 'Maybe they would get the order right next time!'
After getting home with a melted milkshake I discovered that the dressing for my salad was wrong and there were utensils or napkins in the bags! Thefact that you have to recheck your order to be sure it is correct, you don't even get an apology for their mistakes! I am sure that I am not the only one who has gone through this, so I can only say'I feel your pain!' Thanks for listening, Deputy
priley1
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