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rhearob's Profile
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Member Since:Friday, May 11, 2012
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1. titaniumera.com  Friday, May 11, 2012 @ 11:19:00 AM
"If I could give these people less than 1 star I would. I ordered two bands from them with a six day shipping turnaround. These were simple bands with no customization other than engraving. I paid by credit card at the time of order.
A week later the bands are still not shipped. I tried for two days to get someone to return a phone call - to no avail. I left two phone messages with a contact number. No one ever returned a phone call.
Yesterday I finally got ahold of a human. The young lady, rather argumentative, told me that there was a delay in shipping and that my tracking number would definitely work today as they were going out last night. Well, today the tracking number doesn't work and we are playing phone tag again.
This company is the worst. If they would spend half as much on customer service as they do on web ads, they might be better.
rhearob
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