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rsuffield's Profile
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Member Since:Thursday, January 07, 2010
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1. blackanddecker.com  Thursday, January 07, 2010 @ 1:50:00 PM
Dear Sir/Madam, I do not expect an answer to this E-Mail but felt that I needed to address a problem that I have had. My wife and I purchased an iron in March of 2008 after the existing one we had failed. I realise that this second iron is now past the warranty date by some 9 months but to be honest, for 2 irons to fail within a year past there warranty dates is frustrating at best. I do not know if the reasons for there failure has anything to do with them being manufactured in China, but a name that has long been synonymous with Quality and service will unfortunately be removed from our consideration.
Yours Sincerely,
Richard Suffield.
rsuffield
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