sya Profile
| Reviews: | 1 |
| Member Since: | Saturday, August 08, 2009 |
| Last Post: | Saturday, August 08, 2009 |
Reviews posted by sya
1.
Delivery is NOT guaranteed and terrible customer service, Saturday, August 08, 2009 @ 9:41:00 PM
I even paid extra for the guaranteed same day delivery and the flowers never made it there. The customer service said it was sent out they will be there a little bit later than as promised (which was 5pm) but when I called back to say it wasn't received at 9:30pm, they said my order was under investigation and they'll contact me via e-mail when they hear from me. When I asked for more information about the investigation they only replied "we'll contact you via e-mail," completely ignoring the question that I was asking. Terrible service, will not return.
I even paid extra for the guaranteed same day delivery and the flowers never made it there. The customer service said it was sent out they will be there a little bit later than as promised (which was 5pm) but when I called back to say it wasn't received at 9:30pm, they said my order was under investigation and they'll contact me via e-mail when they hear from me. When I asked for more information about the investigation they only replied "we'll contact you via e-mail," completely ignoring the question that I was asking. Terrible service, will not return.
sya
