XDRIVE screwed me over - and AOL is retarded.
I never even knew I HAD an XDrive account until I realized I couldn't delete an AOL screen name that was registered for it. AOL won't let you delete a screen name if it's tied to an XDRIVE account - and what's worse? XDRIVE won't let you delete your account if it's free. So, if you have a free XDRIVE account - not only are you stuck with it for life, but you're stuck with the screen name you used to CREATE it for life.
I've contacted AOL and XDRIVE multiple times, and no one is willing to assist me with this situation. AOL tells me the only thing I can do is contact XDRIVE and delete the account, and XDRIVE continually insists they can't delete my account if it's free. Meanwhile, I'm stuck with a screen name I'm desperately longing to be rid of. It's taking up space on my account, and I wanted to get rid of it in the first place to escape an online stalker (another issue AOL was adiment about NOT helping me with).
AOL's customer service is alarmingly lacking - and XDRIVE is setup to jilt free customers into paying for the service. Even when I tried to contact XDRIVE about upgrading my account to a paid account so that I could delete it, I was informed that my free account and my paid account would be seperate - and that the free account would still exist.
Who is the real GENIUS who set this system up?
| Comments (0)